What's Wrong?

Last updated: February 9, 2026

Privacy Policy

1. What We Collect

When you use What's Wrong (“the Service”), operated by Nixon Labs, we collect the following information:

  • URL you submit: The website address you enter for scanning.
  • Email address: Provided when you purchase a report, used for your receipt and report delivery.
  • Payment information: Processed securely by Square. We do not store credit card numbers on our servers.
  • Scan results: The data generated by scanning your website, including screenshots, performance metrics, and identified issues.

2. How We Use Your Information

We use the information we collect to:

  • Run the website scan you requested.
  • Generate and deliver your audit report.
  • Send your purchase receipt.
  • Improve the accuracy and quality of our service.
  • Respond to support requests.

We do not sell your personal information. We do not send marketing emails unless you opt in.

3. Third-Party Services

We use the following third-party services to operate:

These services may process data on our behalf subject to their own privacy policies.

4. Cookies & Analytics

We use essential cookies required for the Service to function. We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy.

5. Data Retention

Scan results and reports are retained for as long as needed to provide the Service. If you request deletion of your data, we will remove it within 30 days.

Payment records may be retained longer as required by tax and accounting regulations.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request deletion of your personal data.
  • Request correction of inaccurate data.

To exercise any of these rights, email us at hello@whatswrongreport.com. We will respond within 30 days.

7. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will update the “Last updated” date at the top of this page.

9. Contact

Questions about this policy? Email us at hello@whatswrongreport.com.

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