Terms of Service

1. Service Description

What's Wrong (“the Service”) is a website audit platform operated by Nixon Labs (“we,” “us,” or “our”). We offer:

• Free scan: A single-page scan that identifies top issues on a website you provide.
• Everything That's Wrong report: A comprehensive 17-section audit with prioritized findings and plain-English fixes, available for a one-time purchase.

2. Acceptable Use

By using the Service, you agree that:

• You will only scan websites that you own or have explicit authorization to audit.
• You will not use the Service to attack, disrupt, or probe vulnerabilities on any website without authorization.
• You will not attempt to overload, reverse-engineer, or interfere with the Service.
• You will not use the Service for any unlawful purpose.

We reserve the right to suspend or terminate access for anyone who violates these terms.

3. Payment Terms

The Everything That's Wrong report is a one-time purchase of $99 USD. Payment is processed securely via Square. We do not store your credit card information on our servers.

We offer a 30-day money-back guarantee. If you are not satisfied with your report, contact us within 30 days of purchase for a full refund.

4. Intellectual Property

Reports generated for you are yours to use as you see fit. You may share them with your team, contractors, or anyone involved in your website.

The Service itself — including the platform, analysis methods, user interface, and branding — is the intellectual property of Nixon Labs and is protected by applicable copyright and trademark law.

5. Disclaimer & Limitation of Liability

The Service provides informational website audits. Our reports are not professional security, legal, or accessibility advice. They identify common issues and suggest improvements, but they do not guarantee completeness or accuracy.

To the fullest extent permitted by law, Nixon Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

The Service is provided “as is” without warranties of any kind, whether express or implied.

6. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these terms. Purchased reports remain accessible to you after termination.

7. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the updated terms.

8. Governing Law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

9. Contact

Questions about these terms? Email us at hello@whatswrongreport.com.